Here in our Quality Questions section you can find all of the most frequently asked questions about quality and quality inspections in China. This section is in ongoing development. If there are any questions that you have that are not covered here than please feel free to contact us at any time.
GENERAL QUALITY FAQs
We guarantee to send you the inspection report within 24 hours of completion of our inspection. The report will be emailed to you in PDF format and if required we can also send you a hard copy. If there are major quality issues we will contact you immediately upon completion of the the inspection to give you advance warning.
First you need to read through the quality services that we offer and choose which one we can help you with. After checking through our quality checklist than you need to prepare the required information so that we can arrange your inspection. If your inspection is outside of our standard coverage area than we will first give you a quotation for transportation charges. Next we will send you our Inspection Request Form (Booking Form). Once you sign and fax back the Booking Form to us you we will contact your supplier and schedule your quality inspection. Than all you need to do is sit back and relax as we will take care of your inspection needs according to your standards and send you the results when it is done.
All basic information required can be found on our Quality Checklist page. For details on where to send product samples please see feel free to contact us.
Yes, all of our services will follow exactly AQL standards or those provided by you. As we are only inspecting the goods we are not able to guarantee the product usefullness as that should be guaranteed by your supplier. Also for Factory Audits we are only able to report the information provided by the Factory and our inspectors actual findings. We cannot guarantee the veracity of their information.
QUALITY STANDARDS FAQs
QC Partner general quality standards for production in China are according AQL (Acceptable Quality Level) standards based on MIL-STD-105E. For more information please check our standards page. If you prefer to use a different set of standards please feel free to contact us.
There is a lot information to be found about Quality Standards on the internet. To see a selection of websites that we like please visit our Quality Links page.
QC PARTNER FAQs
QC Partner is managed by North Americans and Europeans. We have the ability to understand your needs, speak your language, follow your standards and get the results that you want. We have been on site in China for 15 years so we are able to not only inspect your products, but offer advice on how to solve inevitable quality issues.
We currently have two payment options; Paypal and bank transfer. Our account details will be provided on our Pro Forma Invoice.
Please contact us for more detailed information on our quality service charges.
If you have any quality questions regarding anything that we do or any China quality related issues please feel free to contact us and we will do our best to answer them for you.
This post is also available in Deutsch.